Terms & Conditions

 

Terms and Conditions of Staying
at Santorini By The Sea
On Arrival:
  • Check-in time is 2pm or later unless an earlier time has been agreed to by management (We do have a store area where luggage can be left until check-in time)
  • Check–in at Reception, complete and sign the registration form and pay any balance owing for accommodation costs
  • If a late arrival, check-in next morning after arrival and complete and sign the registration form and pay any accommodation costs owing
 
Car Parking:
  • One car park space is allocated for each apartment.
  • Please park in the space allocated for the apartment you are staying in.
  • Any car parked in an un-allocated car space will be towed away at the car owners expense
  • There are no available free spaces for extra cars, trailers, boats etc
 
Pool Use:
 
  • Children must be supervised in the pool area at all times
  • No glass item is allowed in the pool/ spa area
  • Smoking is not permitted in the pool/ spa/ barbeque area
  • After using the barbeque guests are required to leave it clean
 
Apartment Living:
  • This is a secure complex so occupants need to carry a key at all times.
  • A call out fee of $55 applies if Security is called to unlock a gate or door
  • Noise levels must be kept to a minimum after 9pm and before 7am on balconies and patios
  • At all times be considerate of others around you
  • We have a ‘No Parties’ policy for this complex at all times
  • All of our apartments are ‘SMOKEFREE’ -Smoking is only permitted on balconies and patios (apartment doors must be closed)
  • Guests are responsible for their own persons, possessions and any friends they invite to the complex during their stay
 
On departure:
  • remove all rubbish-
  • leave the apartment tidy
  • report any damage done during your stay
  • (failure to carry out the above items will incur a $50 fee )
  • Check out time is 10am or earlier
  • Please return keys to Reception at check-out time after removing your car from the secure garage.
  • Early check-out guests will leave their keys in the Body Corp Letterbox outside the entrance gate

Please note cancellation policy:

  • If cancelled less than 30 days prior to arrival no refund will be given.
  • (deposit refund $200.00 - less processing fee of $50) where cancellation is confirmed more than 30 days prior to arrival
  • We strongly recommend that guests take out Travel insurance to cover unfortunate eventualities that may force a cancellation of travel plans.

 

 
Because of all the above we know you will enjoy your stay at Santorini By The Sea!