Terms & Conditions

• Check-in time is 2pm or later unless an earlier time has been agreed to by management (We do have a store area where luggage can be left until check-in time)
• Check–in at Reception, complete and sign the registration form and pay any balance owing for accommodation costs
• If a late arrival, check-in next morning after arrival and complete and sign the registration form and pay any accommodation costs owing

• One car park space is allocated for each apartment.
• Please park in the space allocated for the apartment you are staying in.
• Any car parked in an un-allocated car space will be towed away at the car owners expense
• There are no available free spaces for extra cars, trailers, boats etc

• Children must be supervised in the pool area at all times
• No glass item is allowed in the pool/ spa area
• Smoking is not permitted in the pool/ spa/ barbeque area
• After using the barbeque guests are required to leave it clean

• This is a secure complex so occupants need to carry a key at all times.
• A call out fee of $55 applies if Security is called to unlock a gate or door
• Noise levels must be kept to a minimum after 9pm and before 7am on balconies and patios
• At all times be considerate of others around you
• We have a ‘No Parties’ policy for this complex at all times
• All of our apartments are ‘SMOKEFREE’ -Smoking is only permitted on balconies and patios (apartment doors must be closed)
• Guests are responsible for their own persons, possessions and any friends they invite to the complex during their stay

• remove all rubbish-
• leave the apartment tidy
• report any damage done during your stay
• (failure to carry out the above items will incur a $50 fee )
• Check out time is 10am or earlier
• Please return keys to Reception at check-out time after removing your car from the secure garage.
• Early check-out guests will leave their keys in the Body Corp Letterbox outside the entrance gate

Please note cancellation policy:

• If cancelled less than 30 days prior to arrival no refund will be given.
• (deposit refund $200.00 - less processing fee of $50) where cancellation is confirmed more than 30 days prior to arrival
• We strongly recommend that guests take out Travel insurance to cover unfortunate eventualities that may force a cancellation of travel plans.